Frequent Questions
Do I need a referral to book?
You do not need a medical referral to book an appointment or to attend any counselling sessions.
Just how long is each session?
Each appointment booking is for a fifty-minute counselling session. I am unable to extend this time (without a multiple session booking) as that would interfere with my preparations for the next client’s consultation.
What types of sessions are there?
There are three types – Online, Offline and In-Person. Online sessions include Video Conferencing and Telephone Calls. Offline sessions are only for Email Correspondence. In-Person sessions are Face-to-Face physical meetings.
How much does a session cost?
NDIS Counselling sessions will be priced per the current “NDIS Price Guide and Support Catalogue 2019-2020, effective 30 April 2020”.
Non NDIS Counselling sessions will be priced per individual Client Engagement Forms.
Can we meet in person instead?
Of course, at a mutually convenient time and place.
What equipment do I need?
Firstly, you will need either a desktop, a laptop, or a smartphone. Secondly, you will need a web camera. Most laptops and smartphones have web cameras already built-in. Desktops do not, and you will need to acquire one and then connect it via a USB port. Finally, you will need software to communicate with and a reliable internet connection. The following Windows-based tools are freely available (i.e. no fee) for download and use from the internet …
a) “Zoom” – https://zoom.us/download
b) “TeamViewer” – https://www.teamviewer.com/en-us/download/windows/
I encourage you to have a VPN connection in place – to provide security via privacy and anonymity.
What if I want to use email?
If you prefer email counseling, then yes, you may indeed use your everyday email account. However, I encourage you to freely download and utilize either “ProtonMail” or “ProtonMail-Bridge” instead …
a) “ProtonMail” – https://protonmail.com
b) “ProtonMail Bridge” – https://protonmail.com/bridge/install